Cancellations

Out of respect for all students accessing our services, our booking policy requires you to cancel a minimum of 24 hours in advance when you cannot make it to an appointment. This policy allow us to offer this appointment time to another student.

Important! Please note: If you miss or re-schedule 3 scheduled appointments without 24 hours notification, you will need to connect with a Learning Skills Advisor before accessing other Learning Commons services. A Learning Skills Advisor will work with you to develop a plan to support your success, directing you to the appropriate resources & services. If you are 10 minutes late for your appointment, we may offer your time to another student.

We appreciate your support as we work to meet the needs of all students accessing our services.